Enterprise Voice AI Platform
AI Voice & Chat Agents
That Run Your Business
99.99% uptime
Human handoff
50+ languages
CRM integrations
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Customer Calls
Proven voice AI performance across real, high-volume phone operations.
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Assistants Deployed
AI voice agents built and customized for every use case imaginable.
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Businesses Served
From startups to enterprises trusting our platform for their voice channel.
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Uptime
AI voice agents your business can rely on, every minute of every day.
A voice channel that finally scales.
Automate routine calls while keeping the human touch for complex interactions.
Deflect & Resolve
Answer FAQs, status checks, policy questions with consistent accuracy
Understands intent → pulls the right info → completes the task → logs it.
Book & Route
Scheduling, warm transfer, IVR-style routing with context
Understands intent → checks availability → books or routes → confirms.
Qualify & Convert
Lead qualification, reactivation, follow-ups, next-step SMS
Understands intent → qualifies lead → updates CRM → triggers follow-up.
PLATFORM
The Voice AI Control Center
Everything you need to build, deploy, and optimize voice AI agents at enterprise scale.
No-code agent builder
Design conversation flows, set tone, and configure guardrails without writing code.
Knowledge + approved sources
Connect docs, URLs, and help center content as the agent's knowledge base.
Actions & integrations
Trigger CRM updates, create tickets, and book appointments in real-time.
Real-time monitoring
Track call outcomes, fallback reasons, and agent performance as it happens.
Human handoff
Warm transfer to human agents with full context when escalation is needed.
From idea to production in four steps
Deploy enterprise-ready voice AI agents faster than you thought possible.
01
Design
Choose a template or start from scratch. Configure your agent's personality, responses, and guardrails.
Day 1 setup
02
Connect
Link your knowledge base and systems — CRM, calendar, ticketing, helpdesk, and more.
Day 1–2 integration
03
Launch
Configure phone numbers, routing rules, business hours, and escalation paths. Go live in minutes.
Day 2–3 live
04
Improve
Monitor performance, review conversations, and iterate with insights. Your agent gets better over time.
Week 1+ optimization
Solutions
Built for your use case
Pre-built templates for common voice workflows, customizable to your exact needs.
Customer Support
24/7 answering service with ticket creation and status updates.
- FAQ handling
- Ticket creation
- Status lookups
Appointment Scheduling
Automated booking with calendar sync and confirmations.
- Availability checks
- Booking confirmations
- Reminder calls
After-Hours Coverage
Never miss a call outside business hours.
- Emergency routing
- Message taking
- Next-day callbacks
Lead Qualification
Qualify inbound leads and route to the right rep.
- Intent detection
- Qualification questions
- CRM updates
Outbound Reactivation
Re-engage dormant customers with personalized outreach.
- Campaign management
- Appointment setting
- Follow-up SMS
Internal Service Desk
IT and HR support automation for employees.
- Password resets
- Policy questions
- Ticket submission
SECURITY & COMPLIANCE
Built for enterprise security
Enterprise-grade security controls that meet the requirements of your security and compliance teams.
Encryption in transit and at rest
All data is encrypted using industry-standard AES-256 encryption.
Role-based access controls (RBAC)
Granular permissions for teams, agents, and integrations.
Audit logs + governance
Complete audit trail of all system access and changes.
Data retention controls
Configure retention policies to meet compliance requirements.
Vendor security review ready
Pre-filled security questionnaires and documentation available.
GDPR
CCPA
HIPAA*
99.99%
Uptime SLA
256-bit
Encryption
24/7
Monitoring
* HIPAA compliance available on Enterprise plans
Pricing
Pricing that scales with usage
Start free then pay as you grow. Choose the plan that fits your needs.
Monthly
Annual
Save 2 months
Most Popular
Genie Voice
Your 24/7 AI voice agent — fully set up for you
$297
/month
Voice Usage$0.125/min
SetupDone for you
Human Handoff✓ Included
Languages50+
CRM Integrations✓ Included
Uptime99.99%
✓ 24/7 AI voice & chat intake
✓ Full agent setup & onboarding
✓ 2-way SMS & branded email
✓ Lead pipeline & dashboards
✓ Ongoing support & optimization
FAQ
Frequently asked questions
Everything you need to know about Genie Voice.
Genie Voice agents can fully handle a wide range of voice interactions including FAQ responses, appointment scheduling, lead qualification, status lookups, message taking, and warm transfers. The agent understands natural language, retrieves information from connected systems, takes actions like creating tickets or updating CRMs, and logs all interactions for review.
We employ multiple guardrails: agents only respond using your approved knowledge sources, you can define explicit response boundaries, all uncertain queries route to human handoff, and you can review and tune responses in real-time.
Genie Voice connects to 50+ tools out of the box including Salesforce, HubSpot, Zendesk, Google Calendar, and more. When an agent needs to take action — book appointment, update ticket, etc. — it makes real-time API calls to your connected systems with proper authentication and data validation.
Absolutely. You configure escalation rules based on intent, sentiment, customer tier, or specific keywords. Warm transfers include full conversation context so human agents don't start from scratch. You can also set up hours-based routing for after-hours coverage.
Genie Voice supports 50+ languages with native-quality voice recognition and synthesis. You can configure multi-language support for a single agent or deploy language-specific agents. Enterprise plans include custom voice training for brand-specific pronunciation.
Most teams have a working agent in days, not months. Start with a pre-built template, connect your knowledge base and integrations, configure your phone numbers and routing, and you're live. Our onboarding team provides hands-on support for enterprise deployments.
Yes — we have a live support channel as well as an active online community. We also provide tutorials, templates, and trainings to make sure you're never stuck for long.
Onboarding is simple — pick your plan, book a call with our team, and we'll handle everything from there. We set up your agent, connect your integrations, configure your routing, and make sure everything is live and running smoothly before we hand it off to you.
Ready to modernize your voice
channel?
See a working agent in your use case, with your stack and your rules. Book a
demo with your team today.